Victimize
at Workplace
Most of us
agreed that we are been harrashed in our workplace especially if we are the
front liners and the one do the talking to the client and customers.And as the
saying goes we cannot please everybody
after all our task is to please them. And how can we protect our selves
if we are in that nerve breaking situation.Wok may be an important factor for us to live however we can
be a victim of workplace bullying. To use another word that has become common we
can say that we were “mobbed.” And a report by the International LaborOrganization says that mobbing is an increasing problem in Australia, Austria,
Britain, Denmark, Sweden, United States and the Philippines.
Mobbing is
“frequent, repeated, and systematic harassment.” More than workplace
banter—which might include sarcasm, criticism, teasing, and practical
jokes—mobbing is a campaign of psychological terror. The goal is to make the
victim an outcast.
The tactics of
harassment range from childish antagonism to criminal injury. The target is
subjected to character assassination, verbal abuse, aggressive behavior, and
the cold-shoulder treatment. Some victims are deliberately overworked or are
regularly singled out to do the most unpleasant tasks that no one else wants to
perform. Colleagues may sabotage the victim’s efforts to work productively,
perhaps by withholding information. In some cases, perpetrators have slashed a
victim’s tires or hacked into his computer.
Some victims of
harassment are targeted by one person. But more often, the victim is subjected
to the assault of an alliance of colleagues. Hence, the term “mobbing” is
appropriate, since it implies that a group is putting an individual under
pressure by deliberately annoying or attacking him.
Perhaps most
astonishing is the fact that in many cases harassment occurs with the boss’s
consent, and quite often he or she proved to be the sole perpetrator.
Often, the
effects of harassment reach far beyond the workplace. Many victims suffer
serious health problems as a result of cruel treatment. Depression, sleeping
disorders, and panic attacks are among the consequences of harassment.
Harassment on the job. Mobbing can also adversely affect one’s marriage or
family life.
Clearly,
harassment can turn the work experience into a nightmare. Is there any way that
it can be prevented? How can peace be pursued in the workplace?
According
to Statistics suggest that more women
than men are victims of harassment on the job, although this may be because
women are more likely to talk about the problem and to seek help.
For many, having
a job requires fitting in with a team of coworkers and helping that team to
function smoothly as a unit. If colleagues get along well with one another, the
work benefits. If they do not, the work suffers and the risk of harassment
increases.
What can
interfere with the smooth running of a team of workers? For one thing, there
may be frequent changes in personnel. In such a situation, bonds are difficult
to form. In addition, new colleagues are unfamiliar with the routine, which
slows down the performance of all. If the work load is growing, the group is
likely to be under constant stress.
Moreover, if a
team lacks clear goals, there will be little sense of unity. This may be the
case, for instance, when an insecure boss spends more time in defending his
position than in leading. He might even try to keep the upper hand by pitting
colleagues against one another. To make matters worse, the structure of the
group may be so loosely defined that certain colleagues do not understand where
their responsibility begins and where it ends. For example, conflicts may arise
when two employees both think that they have the responsibility of
countersigning invoices.
In such a
situation, communication becomes strained and hurt feelings are often left
unattended. Envy poisons the working atmosphere, and colleagues compete with
one another to be in good standing with the boss. Minor misunderstandings are
viewed as major insults. In effect, molehills become mountains. The groundwork
has been laid for harassment.
Over a period of
time, one employee might be singled out as a scapegoat. What sort of person is
likely to be treated that way? Probably someone who stands out as different.
For example, it could be the only male in a female environment or a female
working in a male domain. A confident person might be seen as the pushy sort,
while a reserved individual might be perceived as shifty. The potential victim
may also be different in the sense that he or she is older or younger than the
rest or even better qualified for the job.
Of course, the
workplace has always held a potential for mistreatment. But many can remember a
time when there seemed to be more goodwill among colleagues. Organized
harassment rarely developed. But over the years there has been what one doctor
described as “a generally diminishing spirit of solidarity and a broad erosion
in the sense of personal shame.” People now have fewer scruples about engaging
in open combat at work.
Harassment often
begins with an unresolved conflict between workmates. Hence, without being a
busybody in the affairs of others, give prompt attention to misunderstandings
in which you are personally involved. Calm hurt feelings with tact and respect.
Deal with your colleagues as individuals, not as a group. If someone appears to
have something against you, try to sort out matters. Keep in mind “Be about
settling matters quickly with the one complaining against you.”—Matthew 5:25.
Furthermore,
everyone benefits by keeping the lines of communication open. Try, then, to
communicate well with your supervisor without giving the impression that you
are merely attempting to curry his favor. Remember, too, that good
communication with your peers and subordinates will act as an antidote to
stress. King Solomon wrote: “There is a frustrating of plans where there is no
confidential talk, but in the multitude of counselors there is
accomplishment.”—Proverbs 15:22.
Make every
effort, therefore, to get along with your workmates. This does not mean being a
“people pleaser,” weakly agreeing to everything that is demanded of you and
compromising your principles just to maintain peace. But a warm and friendly
manner can melt an icy atmosphere. Be careful not only of what you say
to others but of how you say it. Again, the Bible offers sensible
advice: “An answer, when mild, turns away rage.” (Proverbs 15:1) “The calmness
of the tongue is a tree of life.” (Proverbs 15:4) “By patience a commander is
induced.” (Proverbs 25:15) “Let your utterance be always with graciousness,
seasoned with salt, so as to know how you ought to give an answer to each
one.”—Colossians 4:6.
Give thought not
only to your conduct but also to your dress. Ask yourself: ‘What impression do
my clothes give? Is my appearance provocative? Do I present an unkempt
appearance? Would I do well to adopt a sensible dress code for work?’
In most
cultures, industrious and conscientious workers are respected and highly
valued. Hence, try to earn respect by performing high-quality work. Be reliable
and trustworthy. This does not mean fretting over every task. One woman who
fell victim to harassment later admitted that she had contributed to her own
downfall. “I wanted to be perfect,” she says. This woman came to realize that
perfection is an impossible goal: “I’m a good worker, but I don’t have to do
everything perfectly.”
Do not be
oversensitive to negative remarks. Not every unfair criticism is tantamount to
harassment. : “Do not hurry yourself in your spirit to become offended
. . . Also, do not give your heart to all the words that people may
speak, . . . for your own heart well knows even many times that you,
even you, have called down evil upon others.”—Ecclesiastes 7:9, 21, 22.
Studies indicate
that it is best not to try to deal with harassment on your own. Where can a
victim find support? Some larger companies have established a means for
assisting their employees who feel that they are being intimidated. Such
companies know that it is in their own best interests to eradicate harassment.
According to one estimate, workers who harass a victim are distracted for up to
10 percent of their working time. Wherever such an arrangement is
available, a victim could seek help. A neutral counselor—either from within the
employer’s organization or from outside—might open the way for all parties to
discuss the situation and lay down rules of conduct at work.
Of course, it
must be acknowledged that there is no guaranteed remedy for harassment.
Depending upon the level and frequency of the mistreatment, some in this situation
choose to look for other employment. Others have little choice, as jobs may be
scarce and resources that could provide help may be few.
Whatever your
situation, do your best to pursue good relations in the workplace. If you are
harassed, strive to follow the the admonition: “Return evil for evil to no one.
. . . If possible, as far as it depends upon you, be peaceable with
all men. . . . Do not let yourself be conquered by the evil, but keep
conquering the evil with the good.”
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